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3rd Edition
September 29-30
2011
The People. The Place. The Solutions.
The People. The Place. The Solutions.
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CONTACT CENTER & BPO COMMISSION
With over 5000 agents and sites in different locations throughout Central America, Transactel is the largest Central American BPO provider. We take pride in our skilled workforce, integrated technology, innovative recruiting and training processes and efficient program delivery, providing English and Spanish services for customer care, sales, back office operations and technical support. We offer geographic diversity, multi-language capabilities, integrated channel services, solid IT infrastructure and a strong customer service experience focus.
We are no. 1 managed services provider of online predictive customer experience solutions. Our core competency is managing end customer interactions across channels spanning the entire customer life cycle this includes all customer contacts from acquisitions to service the technical support to loyalty management, retention and upsell/cross sell activities across phone/email/chat. We provide CLM services from our 10 global delivery centers in 9 languages.
We like dealing with our customers so much that not only do we look after our own, we also look after yours. That is the essence of the work we do at Atento, one of the foremost Business Process Outsourcing (BPO) and Customer Relations Management (CMR) firms in the world.
GRUPO TE LLAMO, S.A. / BARRASCOUT RIVAS & ASOCIADOS
BPO, outsourcing specialists: Accounting and Call Center.
Contact Center & BPO outsourcer. Inbound services: customer service, tech support and other services. Outbound services: telemarketing & sales, lead generation, collections, etc. Support services: quality control, data entry, document digitalization, etc.
